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Shipping & Returns

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

SHIPPING RATES

Our shipping is calculated at cost depending on the weight and value of your order.

Shipping costs will be shown in the basket before checkout.

If you think the shipping rate is too high for the order please checkout and EMAIL US so we can check it for you. Occasionally the website can calculate too high for small orders but we will always check and send orders economically.  If you pay for too much shipping we will refund this for you.

Alternatively use the option 'PAY BY PHONE', email us and we will calculate the shipping and forward a Proforma invoice for payment.

Australia/New Zealand - FREE shipping over £700

Europe (excluding Poland) - FREE shipping over £500

UK FREE shipping over £300

USA FREE shipping over £500

Poland FREE shipping over £700

Rest of World FREE shipping over £700

 

Returns Policy
IF YOU NEED TO MAKE A RETURN PLEASE EMAIL US FIRST.

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

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